Privacy Policy

Last updated 5 November 2026

Lookks Fashion respects your privacy. This policy explains what this website does and doesn’t do with your information, in line with India’s Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. What we collect

This website has no accounts, forms or checkout, and we don’t ask you to enter personal details on it. We only receive personal information when you choose to contact us:

• WhatsApp or phone: your phone number, name and the messages or photos you send.
• In store: details you give us for an order, alteration or delivery, such as name, phone number and address.
• Email: your email address and message.

2. How we use it

Only to answer your enquiry, confirm and deliver your order, arrange exchanges, and give after-sales help. We don’t sell your information. We only send you offers or new-arrival messages if you ask us to, and you can say stop at any time.

3. Cookies and analytics

This site doesn’t set advertising or tracking cookies of its own and doesn’t run analytics. Fonts are served from our own site.

4. Third parties

Some features load or link to other services, which may collect data under their own policies:

• Google Maps (embedded map and directions) may set cookies and receive your IP address when the map loads.
• WhatsApp (Meta) handles messages you send there.
• Instagram, Facebook and Justdial links take you to their sites.
• Our online shop at lookksfashion.com is operated separately and has its own handling of order data.
• Hosting: this site is delivered through Cloudflare, which processes standard request data such as IP address for security and performance.

We may share delivery details with couriers strictly to deliver your order, and where required by law.

5. How long we keep it

Only as long as needed for your order, for after-sales help, and to meet legal and accounting obligations. After that we delete it or anonymise it.

6. Your rights

You can ask us to tell you what personal data we hold about you, correct it, delete it, or stop contacting you. You may also withdraw consent you previously gave. Contact us using the details below and we’ll respond within a reasonable time.

7. Security

We keep your information to the people who need it to serve you and take reasonable steps to protect it. No method of transmission or storage is completely secure, so please avoid sending sensitive information such as card numbers or passwords over chat.

8. Children

We sell kidswear, but this site is meant for adults. We don’t knowingly collect data from children without a parent or guardian involved.

9. Changes and contact

We’ll update the date above when this policy changes. Questions or requests: email wearmysoul22@gmail.com, call +91 99035 14345, or visit us at 1, Shamsul Huda Road, Park Circus, Kolkata 700017.