Terms of Use

Last updated 5 November 2026

These terms apply to your use of this website, operated by Lookks Fashion, 1, Shamsul Huda Road, Park Circus, Kolkata 700017, India (“we”, “us”). By using the site you agree to them. If you don’t agree, please don’t use it.

1. What this site is

This site presents our store, our collections and how to reach us. Enquiries and orders are handled by chat on WhatsApp, by phone, in store, or on our online shop at lookksfashion.com. Purchases made on that shop are also subject to its own terms.

2. Products, prices and availability

Photos are for illustration. Colours may look different on your screen, and embroidery, fabric and fit can vary slightly from the photographed piece. Stock moves quickly, so availability, sizes and prices are confirmed by us when you enquire and are final only when we confirm your order. We may correct errors in prices or descriptions, and may decline or cancel an order affected by one.

3. Orders, payment and delivery

An order is accepted only when we confirm it to you. Payment methods, delivery areas and timelines, including same-day delivery within Kolkata, depend on your address and the time of your order, and are confirmed at the time of purchase. Delivery times are estimates.

4. Exchanges and returns

Exchange and return conditions for each purchase are confirmed with you at the time of sale and apply together with your rights under applicable Indian consumer law, including the Consumer Protection Act, 2019. Please keep your bill and the original tags on the garment.

5. Intellectual property

The Lookks Fashion name, logo, text and design of this site belong to us. Product photographs may be supplied by designers and manufacturers and remain their property. You may not copy, scrape or reuse them for commercial purposes without written permission.

6. Acceptable use

Please don’t misuse the site: no attempts to disrupt it, gain unauthorised access, or send us unlawful, abusive or misleading messages.

7. Third-party services

The site links to or embeds services we don’t control, including WhatsApp, Google Maps, Instagram, Facebook, Justdial and our online shop. Their content and policies are their own, and we aren’t responsible for them.

8. Liability

We try to keep the site accurate and available but provide it “as is”. To the extent permitted by law, we aren’t liable for indirect or consequential loss arising from use of the site. Nothing here limits rights you have under consumer law that cannot be excluded.

9. Governing law

These terms are governed by the laws of India. Courts at Kolkata, West Bengal have jurisdiction, subject to any rights you have as a consumer to bring a claim elsewhere.

10. Changes and contact

We may update these terms and will change the date above when we do. Questions? Call +91 99035 14345, message us on WhatsApp, or email wearmysoul22@gmail.com.